Return Policy

We want you to love your skincare! If you're not completely satisfied with your face serum, we’ll gladly accept returns—even if it’s been opened and gently used.

Returns & Exchanges

We accept returns or exchanges within 30 days of your purchase. You may return: Opened or gently used products (we understand it can take a few uses to know if it's right for you), Products in original packaging, when possible, Items with proof of purchase (order number, receipt, etc.)

Allergic Reactions or Skin Sensitivities If you experience any irritation or reaction, please reach out to us. Your comfort and safety are our priority, and we’ll work with you to make it right—whether that means a refund, exchange, or a recommendation for a better fit.

How to Return: Email us at sveti2551@gmail.com with your order number and a brief reason for the return. We’ll provide return instructions and a shipping label (if applicable). Once we receive the product and review your return, we’ll process your refund or exchange.

Refunds will be issued to your original method of payment and typically take 5–10 business days to appear. Final Sale Items: Products marked as "Final Sale" are not eligible for return or exchange.